Terms of Service, Policies & Disclosures

Authoritative legal guidelines governing NoticePulse, parent subscriptions, and data usage.

Last Updated & Compliant: October 2026 (Google Play 2026 Developer Edition)

1. Privacy Policy & Children's Data Protection

NoticePulse ("we", "our", or "us"), developed and maintained by AP Software Solutions (Nagpur, Maharashtra, India), provides communication and student logistics software to schools, educators, and parents. This policy explains how we collect, safeguard, and process information.

Information We Collect

  • Parent / Guardian Profile: Full name, phone number, and verified email address for authentication via Google Firebase Auth.
  • Student Academic Identifiers: Student name, school affiliation, grade, division, and roll number provisioned directly by the registered school administration.
  • Transactional Records: Payment identifiers, subscription receipts, and billing timestamps. We do not store credit card or UPI CVVs/PINs on our servers.
Data Residency & Infrastructure: All application data is hosted on enterprise Google Cloud / Firebase data centers located within India, adhering to ISO 27001 standards and 256-bit AES encryption in transit and at rest.

2. Fleet GPS Location Tracking Disclosures

NoticePulse features live school bus tracking to give parents accurate arrival times and avoid waiting at transit stops.

Role-Based Location Tracking Rules

  • Authorized School Drivers Only: Background location tracking (ACCESS_BACKGROUND_LOCATION) is activated exclusively on driver/staff devices when a trip is explicitly marked "Started" by the authorized transport coordinator. This tracking immediately ceases once the driver marks the route "Completed".
  • Parents & Students: We never track the background location of parent or student devices. Foreground location permission is requested optionally on parent devices only when navigating to nearest drop-off coordinates.
  • Strict Use Restriction: Vehicle telemetry and GPS points are used solely for student safety and fleet diagnostics. Location data is never sold, brokered, or used for behavioral advertising.

3. Audio & Microphone Permission Disclosures

In full compliance with Google Play Store 2026 Sensitive Permissions directives, NoticePulse requests microphone access (android.permission.RECORD_AUDIO) solely under user initiation:

  • On-Demand Recording Only: Microphone access operates strictly while the user explicitly holds down the "Record Voice Note" button inside the teacher-parent communication module.
  • No Passive Listening: The application does not monitor, listen, or buffer ambient audio in the background under any circumstances.
  • Storage & Retention: Recorded audio notes are encrypted and transmitted directly to secure Google Cloud Storage buckets for recipient playback. Audio files are not processed for biometric modeling or third-party analysis.

4. User Generated Content (UGC) & Teacher-Parent Chat

NoticePulse provides direct 1-to-1 communication channels between verified educators and enrolled parents. To foster a respectful and safe educational environment, users must abide by our Community Guidelines.

Zero Tolerance for Prohibited Content: Harassment, vulgarity, hate speech, bullying, defamation, and sexually explicit or commercial solicitation messages are strictly prohibited.

Moderation & Google Play 2026 UGC Controls

  • In-App Reporting Mechanism: Every chat message includes an instantaneous Report Message button (via long-press) allowing participants to flag abusive content directly to the school principal and NoticePulse trust & safety officers.
  • One-Tap User Blocking: School administrators and educators retain the ability to mute or block abusive participants, immediately halting inbound communication.
  • 24-Hour Moderation SLA: Reported incidents are logged and investigated within 24 hours, carrying potential penalties including permanent account termination and school disciplinary action.

5. Subscription Plans & Transparent Pricing

AP Software Solutions operates a transparent, dual-model pricing structure accommodating both individual parent app access and full-scale institutional ERP licensing.

5.1 NoticePulse Parent App Tiers (Per-Student Annual Pass)

For institutions opting for parent-direct billing logistics, annual subscription passes for student guardians are structured as follows:

Introductory Tier

Early-bird offer available during initial session enrollment.

₹250 / academic year
  • Instant Digital Notice Broadcasting
  • Live GPS Bus Tracking & Route Alerts
  • Digital Attendance & Fee Receipts
  • 1-to-1 Teacher Chat & Voice Notes
  • Multi-Child Family Discounts Applied

*Parent tier prices are inclusive of applicable GST. Valid for the full designated academic term.

5.2 School Management System (ERP) Institutional Licensing

For school boards, trustees, and administrative bodies deploying the complete web ERP (Admissions, Fee Ledger, Question Paper Builder, Timetables, and Payroll):

  • Annual Institutional Contracts: Billed directly to the school based on student strength, branches, and custom feature requirements.
  • Enterprise Bundle: When an institution sponsors the Full Suite, NoticePulse Parent mobile access can be bulk-included for all enrolled families at zero out-of-pocket cost to parents.
  • Custom Quotations: Contact our institutional deployment team at noticepulse.dev@gmail.com or +91 7030501199 for formal proposals and data migration schedules.

6. Refund & Cancellation Policy

All in-app parent subscription payments are strictly final, non-cancellable, and non-refundable.

  • Instant SaaS Provisioning: Cloud compute capacity, SMS gateways, geofencing limits, and encrypted database rows are provisioned immediately upon transaction confirmation.
  • Non-Usage & Mid-Term Withdrawal: Refunds cannot be issued if a student leaves the institution mid-term, changes transportation arrangements, or chooses not to use the app.
  • Institutional Sponsorships: If a school subsequently chooses to subsidize or bulk-fund the platform at a later date, prior individual parent payments cannot be retroactively refunded or pro-rated.

7. Account & Data Deletion Flow

In accordance with Google Play Store 2026 Developer Data Safety regulations, users retain full autonomy to request permanent removal of their account and associated personal data.

Method A: Self-Service In-App Deletion Open NoticePulse app → Navigate to Settings → Select Profile → Scroll to Account Actions → Tap Delete My Account & Data → Confirm action.
Method B: Web-Based Deletion Request Send an email from your registered address to noticepulse.dev@gmail.com with subject line Data Deletion Request - [Registered Mobile Number].

Upon verification, personal identifiers, auth tokens, and student mappings will be permanently purged from active Firebase databases within 30 days, retaining only legally required tax invoices.

8. Grievance Officer & Contact

For inquiries, policy clarifications, or privacy grievance redressals, contact our designated Grievance Officer:

AP Software Solutions
Attention: Grievance Officer, NoticePulse Platform
Plot No. 01, Devaki B3/A-102, Vrindavan City, Jamtha,
Nagpur, Maharashtra — 441122, India
Email: noticepulse.dev@gmail.com
Telephone: +91 7030501199